Privacy Policy

Welcome to Kinoyee.com – one of the leading eCommerce platforms in Bangladesh for physical products. Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit or use www.kinoyee.com, we may collect the following types of information:

Personal Information

Name
Phone number
Shipping and billing address
Email address
Payment details (collected via secure payment gateways)

Non-Personal Information

Browser type
IP address
Device type
Pages visited
Time and date of visit

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate regarding orders, refunds, and customer service
Improve our website and services
Personalize your shopping experience
Prevent fraud or other unauthorized activities
Comply with legal obligations

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

Secure Socket Layer (SSL) encryption
Restricted access to sensitive data
Use of trusted payment gateways (e.g., bKash, Nagad, Rocket, etc.)
Regular website security updates

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Delivery partners (to deliver your products)
Payment processors (to complete your transactions)
Legal authorities if required by law

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site performance. You can choose to disable cookies through your browser settings, although some features may not function properly.

Children’s Privacy

Kinoyee.com does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will delete it immediately.

Your Rights

As a user, you have the right to:

Access your personal data
Request corrections or updates
Request deletion of your information
Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to contact us:

Kinoyee.com
📍 MG Tower, Level 7
389/B DIT Road, Rampura, Dhaka 1219
📞 Hotline: 0161065653
🌐 Website: www.kinoyee.com
📧 Email: kinoyeeonlineshopping@gmail.com

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated effective date.

Kinoyee.com – Shop Smart, Shop Safe!

We use the collected information for the following purposes:

To process and deliver your orders.
To contact you regarding your order, delivery, or customer service queries.
To improve our website, services, and user experience.
To send promotional offers, newsletters, or updates (only if you consent).

We do not sell or trade your personal information to third parties.
We may share limited information with trusted service providers (e.g., courier companies, payment gateways) to complete your orders.
Information may be disclosed if required by law or government authorities.

We implement secure technologies to protect your personal data.
While we strive to protect your data, no online transmission is 100% secure; use of our services is at your own risk.

Our website uses cookies to enhance your browsing experience.
Cookies help us analyze website traffic and provide personalized content.
You can disable cookies in your browser settings, but some features may not function properly.

You have the right to request access to your personal information.
You may request correction, update, or deletion of your data (subject to legal requirements).
You can unsubscribe from promotional emails at any time.